7p778 Privacy Policy — Your Data, Your Rights

Welcome to the 7p778 platform. We — the management board of 7p778 — believe that protecting our users' privacy is one of our highest responsibilities. This privacy policy will inform you about what types of personal information we collect when you use the 7p778 website, how it is used, who it may be shared with, and what steps we take to protect your information.

By accessing the 7p778.lat website or creating an account, you will be considered to have agreed to the terms of this privacy policy. Please read this policy carefully and in full. If you disagree with any part of this policy, please refrain from using our platform.

During registration, login, and use of services on 7p778, we may collect the following types of information:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Payment method details — bKash, Nagad, Rocket, or Upay account numbers (for transaction processing)
• A copy of a government-issued ID for identity verification
• Messages and complaints you send to customer support

2.2 Automatically Collected Information

• IP address and device type
• Browser information and operating system
• Date, time, and duration of site visits
• A log of which pages you visited and which games you played
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

Occasionally, we may need to verify information with trusted third parties for fraud prevention or identity verification purposes. In such cases, we do not share any personal information with third parties without reason.

7p778 uses your collected information for the following legitimate purposes:

• Account Management: To complete your registration, verify your account, and ensure login security.
• Service Delivery: To manage gaming services, credits, bonuses, and promotions.
• Financial Transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Customer Support: To properly resolve your questions, complaints, and requests.
• Age Verification: To ensure that the platform is used only by those aged 21 or above.
• Fraud Prevention: To detect suspicious activity and maintain platform security.
• Marketing and Communication: To send relevant offers and updates with your consent.
• Regulatory Compliance: To meet applicable legal obligations.
• Service Improvement: To further improve our platform and user experience.

7p778 does not sell or rent your personal information to third parties. Information is disclosed only in the specific circumstances below:

4.1 Service Provider Partners

We rely on trusted third parties for essential services such as payment processing, fraud detection, data hosting, and customer support. These partners operate under strict confidentiality agreements and may only use the information for their specific service.

4.2 Legal Obligations

We may be required to disclose necessary information in the case of a court order, a lawful request from a government authority, or applicable legal obligations.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new management board. You will be notified in advance in such cases.

The 7p778 website uses cookies and similar tracking technologies. Cookies are small data files stored on your device.

5.1 The Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functionality Cookies: Help remember your preferences (such as language selection).
• Analytics Cookies: Collect website usage statistics to improve services.
• Marketing Cookies: Used to show relevant ads and offers (subject to your consent).

You can control cookies at any time from your browser settings. However, disabling essential cookies may cause some services to not work properly.

We take industry-standard technical and organizational measures to protect your information:

• SSL Encryption: All data between your browser and our servers is transmitted over an encrypted connection.
• Secure Data Storage: All data is stored on secured servers with multiple layers of security to prevent unauthorized access.
• Access Control: Only authorized personnel can access the data they need.
• Regular Security Audits: Our systems are regularly tested for security vulnerabilities.
• Payment Security: Financial transaction data is protected through the security systems of bKash, Nagad, Rocket, and Upay.

Transmitting information over the internet is not entirely risk-free. Nevertheless, we make every effort to protect your information and follow industry best practices.

We retain your personal information only for as long as it is needed for the purposes described in this policy or to fulfill legal obligations. Even after an account is closed, some information may be retained for a specified period as required by applicable law.

Transaction-related information may be retained for an extended period for financial auditing and dispute resolution purposes. If you have specific questions about data retention periods, please contact our support team.

As a user of the 7p778 platform, you have the following rights over your own information:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: If your information is incorrect or incomplete, you can request a correction.
• Right to Deletion: In certain circumstances, you can request that your personal information be deleted.
• Right to Restrict Processing: In certain cases, you can ask us to temporarily stop processing your information.
• Right to Withdraw Consent: You can withdraw consent given for marketing communications at any time.
• Right to Object: If you have objections to our use of your data, contact us directly.

To exercise any of the rights described above, email us at [email protected]. We will review your request through the appropriate process.

7p778 strictly prohibits anyone under the age of 21 from using the platform. We do not intentionally collect any information from minors. If we have evidence that a user is under 21 years of age, we will immediately close their account and delete all of their information.

Our servers and service providers may be located in various countries. If your information needs to be transferred outside of Bangladesh, we ensure that the receiving party maintains appropriate data protection standards.

7p778 may update this privacy policy from time to time. If any significant changes are made, we will publish a notice on our platform and/or inform you at your registered email address. Continued use of the platform after the changes will be considered acceptance of the new policy.

The most current version of the policy will always be available on this page. We recommend that you review this policy periodically.

For any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 7 days a week, 24 hours a day
• Support Language: Bengali and English

Our privacy team will review your request as quickly as possible.